1. On the Start menu, click Run…. In the Run dialog box, in the Open: text box, enter winipcfg .
2. Click OK.
3. In the IP Configuration dialog box, under Ethernet Adapter Information, click the Ethernet Adapter arrow, and then click your Ethernet adapter.
4. To release the IP address, click Release.
5. To renew the IP address, click Renew.
6. Click OK.

1. On the Apple menu, click System Preferences….
2. From the System Preferences window, click Network.
3. From the Network window, on the Show drop-down menu, click Built-In Ethernet.
4. On the TCP/IP tab, from the Configure IPv4 drop-down menu, verify that Using DHCP is selected. Note:The IP Address, Subnet Mask, and Router fields will automatically update.
5. On the PPPoE tab, verify that Connect using PPPoE is not selected.
6. On the AppleTalk tab, verify that Make AppleTalk Active is not selected.
7. On the Proxies tab, verify that no options are selected.
8. On the Ethernet tab, from the Configure: drop-down menu, verify that Automatically is selected.
9. To save the settings, click Apply Now.

1. From the Apple menu, select Control Panels, and then click to select TCP/IP.
2. In the TCP/IP window, from the Edit menu, click to select User Mode.
3. From the User Mode dialog box, click to select Advanced, and then click OK.
4. In the TCP/IP window, from the Connect via drop-down menu, click to select Ethernet.
5. From the Configure drop-down menu, click to select Using DHCP Server.
6. Click Options.
7. In the TCP/IP Options dialog box, ensure that only Active is selected, and then click OK.
8. To close the TCP/IP window, click the Close box.
9. In the Save changes to the current configuration warning dialog box, click Save.

1. Click the Start Button then select the Control Panel
2. Click the Network and Internet Connections icon.
3. When asked to pick a task, select Network Connections at the bottom.
4. Right click on your local Area Connection, Select properties.
5. Click the Advanced tab.
   • To disable the firewall remove the check in the box under Internet Connection Firewall.
   • To enable to firewall ensure there is a check mark in the check box under Internet Connection Firewall.

To disable the Auto Dial window, follow these steps:

• Double-click your Internet Browser.
• At the Top click Tools, then Internet Options.
• Click the Connection tab.
• Remove any checkmarks for dial-up connections and select Never dial a connection.
• Check Connect using a LAN, if available. If you do not see this option, continue to the next step.
• Click Apply then OK.

To add a favorite site to your list of Favorites:

• Open Internet Explorer.
• Visit the web site you wish to bookmark.
• Click Favorites at the top and select Add to Favorites.
• The website will be added to your Favorites list.

Once you have added your favorite sites to your list, click Favorites and select the site to visit.

To remove a site from your Favorites list:

• Click Favorites.
• Scroll to the site to remove, then right-click the link.
• Select Delete from the pop-up menu.

Bluewire is happy to announce we have added online bill pay.  To utilize this service you must first call in to the accounting department (480) 214-1023 X115 and have a user name and password setup.  Once this has been done you can then login by going to https://billing.bluewire.us

To have a good experience with the Bluewire service your PC must be equipped with a network interface card (NIC) to be able to connect to our equipment directly or to connect to a router, which in turn connects to our equipment. Most PCs sold today have an NIC card already installed and if not, have a PCI slot so that you can add one later. Either way, this is mandatory for you to be able to have our service.

Although we provide a safe and reliable connection to the internet, we do not offer any defense against intruders who might want to gain access to your machine and information. This protection is usually handled by your local PC and the software that is installed on it. Windows XP has an integrated firewall that you can activate or you can use third-party firewall software that is often free for download as long as it is for personal use. We do not recommend any one system but we strongly urge that you use one to protect your interests. Please consider the following for protecting your information:

• Install and/or enable a personal firewall software
• Install and/or enable anti-virus software
• Take advantage of the automatic upgrades that are available for your operating system.

Bluewire is not a satellite internet service. Bluewire offers a fixed wireless service where the signals originate here on earth, using equipment that has a direct line of sight between components. This service is typically much faster and more responsive than satellite service, where the maximum upload speed is only 40Kbps which is actually slower than a standard dial-up connection. Because a satellite service transmits signals into outer space, the distance those signals have to travel creates a tremendous amount of latency and a greater risk for lost data. On average, a terrestrial system like Bluewire will have signal travel less than 15 miles whereas a satellite system will have signal travel up to 46,000 miles! You can imagine the impact this difference can have on services such as VoIP and internet gaming.

For more information on satellite service, consult companies such as DirecTV and Star Band satellite.

A typical range of service for Bluewire is 10–15 miles, depending on the terrain where you live. Bluewire establishes base stations, or tower sites, from which we are able to broadcast our service. The types of antennas we use along with the height of the tower will dictate the range of that particular tower.

Our clients, whether in a home or at a business, will typically have equipment mounted on their roofs which point directly at the tower. This is why line-of-sight is mandatory for most of our service. This equipment is then connected to your computer or router via a single Cat 5 (or Ethernet) cable and powered via an AC power adapter.